All prices are F.O.B. our plants and/or warehouses. Merchandise will be shipped via UPS Ground, with freight and handling charges added. A 50% deposit is required with the balance due at time of shipping, unless other arrangements have been made. Samples of our products are available at no charge and are shipped UPS Ground, or USPS Priority Mail. If you require faster shipment of a sample, we do request your UPS or FedEx account number. We will do our best to send samples of our products in the size and colors requested, however samples are not always available of every color in every size in which they could be made. Swatches of all cover materials are available for color verification.
All products and services shall remain our property until your invoice has been paid in full, including freight charges. Any expense borne by us necessary to collect delinquent accounts (beyond 30 days), including reasonable legal fees and court costs, plus a service charge of 1.5% per month, shall be considered as part of the unpaid balance of your invoice. Dies, typesetting, art, computer files or any other service or material, produced as an intermediate step in manufacturing your order, will remain our property, whether or not it has been charged as a separate item or included in the cost of the covers, We will be happy to share these items with you where it is practical. MenusPlus materials and workmanship are the highest quality. However, the Company neither expresses nor implies warranty for any particular application or use. The actual performance rests solely with the buyer.
SAMPLES: Samples of our products are available at no charge and are shipped UPS Ground, or USPS Priority Mail. If you require faster shipment of a sample, we do request your UPS or FedEx account number. We will do our best to send samples of our products in the size and colors requested, however samples are not always available of every color in every size in which they could be made. Swatches of all cover materials are available for color verification.
SPECIFICATIONS: Prices for the menu covers include personalized foil stamping or debossing a customer’s logo, except for the metal foil/debossing die. The die charge is a onetime charge of $49.00, unless otherwise stated, (45 square inches max.) not required for reorders or any other order requiring a die the same size. The logo (artwork) for your customized menu cover should be supplied via email in an Adobe Illustrator, or Adobe pdf file (solid black image on a white background) Our art department is ready to assist you if you need help with your art ($35.00) minimum charge. Foil stamping on material is different that printing on paper, and should not include large solid areas, or small type reversed out of a solid. Fine lines can be a problem, our art department will advise you of revisions that need to be made to your art. Your designer should be able to make these adjustments easily, or we can make them for you. We have stock dies for example; several choices of “Wine List”, for the wine lists and “Thank You” for the check presenters, which do not include the price for customization. Consult customer for service for options.
PROOFS: All custom decorated menu covers, wine lists, and check presenters include a digital proof sent in a jepg file via email. The proof is a picture of your menu cover in the size and color of your order, showing the size and color of your logo. The foil colors are close, but are not exact, and the metallic colors are not shown as metallic due to the limitation of the process (for example, gold will appear yellow, silver light gray). Please allow 4 weeks for production of custom decorated menu covers, wine lists, check presenters.
RUSH ORDERS: If you have an “opening date” please let us know and we’ll do our best to meet it. Rush orders will be subject to a surcharge. Please note that shipping times, when stated, are approximate. Please speak to a customer service representative when requesting a specific date.
RETURNS: Return items are limited to the following, Classic Clear Menu Covers, Add-A-Pages, Page Protectors, California Menu Covers. All others are made to order, and are not returnable. All returns will be charged a 20% restocking fee. Goods must be returned unused, and in the same condition in which they were shipped Return items without an RA# will be refused. Custom manufactured goods, with or without a custom decoration, cannot be returned, this is why we provide free samples at no charge or obligation on your part. All cancellations on custom orders must be made within 5 business days from date order was placed and charges for any and all artwork, dies, etc. will be due.
DAMAGED GOODS: Call us immediately. We will replace, arrange to have the original shipment inspected by the carrier and returned to us, at no cost to you, providing you have saved the shipping container in which you received the damaged goods.
Prices subject to change without notice.